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FHCL Psychiatry

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Terms of Service

Last Updated: January 2025

Agreement to Terms

By accessing and using the services of FHCL Psychiatry, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

About Our Practice

FHCL Psychiatry is a psychiatric practice operated by Ariel Greene, a licensed Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) in the state of Connecticut. We provide comprehensive mental health services including psychiatric evaluations, medication management, and ongoing psychiatric care.

Services Provided

Psychiatric Services

  • Initial psychiatric evaluations
  • Medication management and monitoring
  • Ongoing psychiatric follow-up care
  • Telepsychiatry appointments
  • Coordination with other healthcare providers

Age Groups Served

We provide services to children (6+), adolescents, adults, and elders (65+).

Appointment Policies

Scheduling

  • Appointments must be scheduled in advance
  • Initial consultations are required before ongoing treatment
  • Telepsychiatry appointments are available for established patients
  • Emergency services are not provided through this practice

Cancellation Policy

  • 24-hour notice required for appointment cancellations
  • Late cancellations (less than 24 hours) may incur a fee
  • No-show appointments may result in discharge from practice
  • Multiple missed appointments may require a new evaluation

Payment and Insurance

Accepted Insurance

We accept most major insurance plans including Aetna, Anthem BCBS, Carelon Behavioral Health, Cigna (Evernorth), Medicare, Medicaid (Husky), Optum, United Healthcare, Oxford, and Connecticare. Please verify your coverage before your appointment.

Payment Responsibilities

  • Copays and deductibles are due at the time of service
  • Self-pay patients must pay in full at each visit
  • Payment methods accepted: cash, check, credit card
  • Outstanding balances may result in suspension of services

Medical Records and Privacy

Your medical records are confidential and protected under HIPAA regulations. We will:

  • Maintain accurate and complete medical records
  • Protect your privacy and confidentiality
  • Provide copies of records upon request
  • Coordinate care with other providers as needed

Medication Management

Prescription Policies

  • Controlled substances require regular monitoring
  • Medication changes require follow-up appointments
  • Early refills are generally not provided
  • Lost or stolen medications must be reported immediately

Patient Responsibilities

  • Take medications as prescribed
  • Report any side effects or concerns
  • Keep scheduled appointments
  • Be honest about medication compliance

Emergency Situations

This practice does not provide emergency services. In case of a mental health emergency:

  • Call 911 immediately
  • Go to your nearest emergency room
  • Call the National Suicide Prevention Lifeline: 988
  • Contact your local crisis intervention team

Discharge Policy

We may discharge patients from our practice for the following reasons:

  • Non-compliance with treatment recommendations
  • Multiple missed appointments
  • Inappropriate behavior or threats
  • Non-payment of fees
  • Need for specialized care beyond our scope

Limitations of Service

  • We do not provide 24/7 emergency coverage
  • We do not provide inpatient psychiatric services
  • We do not provide court-ordered evaluations
  • We do not provide disability evaluations

Website Use

Acceptable Use

  • Use our website for legitimate healthcare inquiries only
  • Do not attempt to hack or damage our systems
  • Respect the privacy of other patients
  • Do not share false or misleading information

Prohibited Activities

  • Unauthorized access to patient information
  • Spreading malware or viruses
  • Harassment or threatening behavior
  • Commercial use of our website

Intellectual Property

All content on this website, including text, images, and logos, is the property of FHCL Psychiatry and is protected by copyright laws. You may not reproduce or distribute our content without written permission.

Limitation of Liability

While we strive to provide the highest quality care, we cannot guarantee specific outcomes. Our liability is limited to the extent permitted by law. We are not responsible for:

  • Treatment outcomes or results
  • Third-party websites or services
  • Technical issues with our website
  • Acts of God or circumstances beyond our control

Governing Law

These terms are governed by the laws of the state of Connecticut. Any disputes will be resolved in Connecticut courts.

Changes to Terms

We may update these Terms of Service periodically. We will notify you of any material changes by posting the updated terms on our website and updating the "Last Updated" date.

Contact Information

If you have questions about these Terms of Service, please contact us:

FHCL Psychiatry
Ariel Greene, PMHNP
800 Main Street South, Suite 215
Southbury, CT 06488
Phone: (203) 244-7520
Email: ariel@fhclpsychiatry.com

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Service, along with our Privacy Policy and HIPAA Notice of Privacy Practices, constitute the entire agreement between you and FHCL Psychiatry regarding the use of our services.

FHCL Psychiatry

Providing compassionate, professional mental health care to help you achieve optimal well-being.

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Contact Info

(203) 244-7520

ariel@fhclpsychiatry.com

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